789gam Terms and Conditions

1 General Terms

789gam operates as an online gaming and sports betting entertainment platform. The platform offers casino games, slots, live casino, and sports betting services, all denominated in Pakistani Rupees (PKR). These Terms apply to all services offered on the platform, including but not limited to registration, deposits, withdrawals, gameplay, sports wagering, and participation in promotions and the VIP programme.

By using the platform, you warrant that you are accessing the service of your own free will, for personal entertainment purposes, and that you are not acting on behalf of another individual or any commercial organisation. You acknowledge that all gaming and betting involves risk, and that outcomes are determined by chance or sporting events outside the control of 789gam.

The platform is made available as-is. While 789gam takes reasonable steps to ensure continuous availability, there may be periods of maintenance, technical issues, or downtime. 789gam does not guarantee uninterrupted access and shall not be liable for losses arising from service unavailability beyond our reasonable control.

2 Eligibility & Account Registration

To register at 789gam, you must meet the following eligibility requirements at all times:

• You must be at least 18 years of age.
• You must be the named account holder and registering on your own behalf.
• You must not already hold an active or previously closed account on 789gam.
• You must provide accurate, complete, and up-to-date personal information at registration.
• You must not be using the platform for professional arbitrage, commercial gain, or on behalf of another person.

Only one account per individual is permitted. 789gam reserves the right to close duplicate accounts and confiscate any balances or winnings accumulated through duplicate registration. If you suspect that someone has registered an account using your personal details, contact support immediately via live chat.

Account verification may be requested at any time. This includes identity documents, proof of address, and proof of payment method ownership. Failure to provide requested verification documents within the stated timeframe may result in withdrawal restrictions or account suspension until documentation is received and reviewed.

3 Deposits & Payment Methods

All deposits at 789gam are processed in PKR. The platform supports the following payment methods: JazzCash, Easypaisa, Raast, bank transfer, debit cards, credit cards, and mobile wallets. Additional payment channels may be added or removed at the discretion of 789gam, and current options are always displayed on the deposit page within your account.

By making a deposit, you confirm that the payment method belongs to you and that the funds you are depositing are not derived from illegal activity. 789gam does not accept third-party deposits — all deposits must originate from a payment method registered in your name.

• Minimum and maximum deposit amounts are displayed at the point of deposit within your account.
• Deposits are credited to your balance as soon as the transaction is confirmed by the payment provider.
• Deposits via JazzCash and Easypaisa are typically instant; bank transfers may take one to two business days depending on your bank.
• 789gam does not charge fees for deposits, though your payment provider may apply their own charges.
• If a deposit does not appear in your account within the expected timeframe, contact support via live chat with your transaction reference number.

4 Withdrawals

Withdrawals at 789gam are processed in PKR to the payment method used for your most recent deposit. In some cases, withdrawals may be processed to an alternative method at the discretion of the platform's payments team. Withdrawals are subject to account verification — if your account has not been fully verified, your withdrawal may be held until all required documents are provided and reviewed.

The following conditions apply to all withdrawal requests:

• Any active bonus wagering requirements must be completed before a withdrawal of bonus-derived funds is permitted.
• Withdrawals of deposited funds may be processed at any time, subject to verification requirements.
• Withdrawal processing times vary by method: JazzCash and Easypaisa withdrawals are typically processed within the same business day; bank transfers may take one to three business days.
• VIP members from Gold tier and above benefit from priority withdrawal processing with reduced wait times.
• Minimum withdrawal amounts are displayed within your account at the point of withdrawal request.
• 789gam reserves the right to request additional documentation for large withdrawal amounts as part of standard compliance procedures.

5 Bonuses & Promotions

789gam offers a range of bonuses and promotions including welcome bonuses, deposit match offers, free bets, cashback rewards, and VIP programme benefits. All bonuses are subject to specific terms which are displayed at the point of offer. The following general rules apply to all promotional offers unless otherwise specified:

• Bonuses carry wagering requirements that must be met before any bonus-derived winnings can be withdrawn. The standard wagering requirement is displayed on each promotion page.
• Bonuses have an expiry period. If wagering requirements are not completed within the stated time, the bonus and any associated winnings will be forfeited.
• Free bets must be used on qualifying markets with minimum odds as specified per offer. Unused free bets expire at the stated deadline.
• Cashback promotions are credited to your account as bonus funds and are subject to the wagering requirements stated in the cashback offer terms.
• Only one welcome bonus is available per player, per household, and per IP address.
• 789gam reserves the right to modify, suspend, or cancel any promotion at any time. Where a promotion is cancelled after players have opted in, any qualifying activity completed before cancellation will be honoured.

Any attempt to exploit promotions through multi-accounting, use of automated tools, coordinated wagering, or any other form of bonus abuse will result in the cancellation of all bonuses, voiding of associated winnings, and permanent account closure.

6 Sports Betting Rules

The 789gam sports betting section covers cricket, football, Esports, and other sports markets. All bets are subject to the following general rules:

• Bets are final once confirmed. Accidental bets cannot be reversed or voided unless the event itself is cancelled or postponed.
• If a match is abandoned, postponed, or cancelled, bets will be settled according to the specific rules for that sport, which are displayed within the sports betting section.
• For PSL, T20 internationals, and other cricket fixtures, match winner bets require a minimum number of overs to be bowled to stand. Specific over requirements are listed in the cricket betting rules within the platform.
• In-play bets are accepted at the odds displayed at the moment of placement. Live odds change rapidly; once a bet is confirmed at a stated price, that price is locked in regardless of subsequent movement.
• 789gam reserves the right to limit bet sizes, restrict markets, or decline bets at its sole discretion without obligation to provide a reason.
• Where an obvious pricing error occurs, 789gam reserves the right to void affected bets and return stakes to player accounts.

7 Casino & Game Rules

All casino games, slots, live casino tables, and other gaming products available on 789gam are provided by third-party game suppliers. Each game operates according to its own published rules and return-to-player (RTP) rates. Players are advised to review individual game rules before wagering.

• All games use certified random number generation (RNG) systems. Game outcomes are independently verified and cannot be influenced by the player or the platform.
• In the event of a technical fault during a game round, the session will be resolved according to the game provider's technical rules. If a round cannot be completed, the stake will be returned to the player's balance.
• Disconnection from the platform during an active game round does not void the round. The game continues on the server and the result stands when you reconnect.
• Maximum payout limits per game session may apply. These are displayed within individual game information where applicable.
• Live casino games are governed by the rules of the table as presented by the live dealer. In cases of dealer error confirmed by the game provider, the round will be voided and stakes returned.

8 Prohibited Activities

The following activities are strictly prohibited on the 789gam platform. Violation of any of these rules may result in immediate account suspension, permanent closure, voiding of all bets and game outcomes, and forfeiture of account balance:

• Creating or operating more than one account on the platform.
• Providing false, misleading, or fraudulent personal information during registration or verification.
• Using automated bots, scripts, or software to place bets, exploit games, or interact with the platform in any non-human manner.
• Collusion with other players to manipulate game outcomes or exploit promotional offers.
• Any form of match fixing, spot fixing, or use of insider information in sports betting markets.
• Exploiting software bugs or errors for financial gain. Any such exploitation must be reported to support immediately; failure to do so and using the error to gain funds is treated as fraud.
• Using the platform to launder money or process funds associated with illegal activity.
• Sharing your account credentials with any other person or allowing a third party to operate your account.
• Charging back deposits through your payment provider after those funds have been wagered or withdrawn.

9 Privacy & Data

789gam collects and processes personal data as described in our Privacy Policy. By registering an account, you consent to the collection, storage, and use of your personal data in accordance with the Privacy Policy. Key points include:

• Personal data is collected for account management, identity verification, fraud prevention, and customer support purposes.
• Your data is never sold to third parties for marketing purposes.
• Transaction data is retained as required for compliance and audit purposes.
• You have the right to request a copy of the data held about you and to request deletion of your account, subject to regulatory retention obligations.

For the full details of how your data is handled, please review our Privacy Policy page.

10 Responsible Gaming

789gam is committed to providing a safe gaming environment. Gaming should be treated as a form of entertainment, not a source of income or a way to recover financial losses. The following responsible gaming tools are available to all players within their account settings:

• Deposit Limits — Set daily, weekly, or monthly deposit limits to control your spending.
• Session Time Reminders — Receive notifications after a set period of gaming activity.
• Self-Exclusion — Temporarily or permanently exclude yourself from the platform. Self-exclusion requests are processed promptly and cannot be reversed during the chosen exclusion period.
• Reality Checks — Periodic reminders of time spent and amount wagered during a session.

If you feel that your gaming habits are becoming a problem, we encourage you to use these tools without hesitation. Set a budget before you play, stick to that budget, and never chase losses. Gaming should always remain within limits that are comfortable and affordable for you personally.

For full information on our responsible gaming approach and available support resources, please visit the Responsible Gaming page.

11 Limitation of Liability

789gam provides its services on an "as available" basis. To the fullest extent permitted, the platform disclaims all warranties, express or implied, regarding the availability, accuracy, or fitness of the service for any particular purpose. Specifically:

• 789gam is not liable for losses incurred as a result of gaming or betting activity. All participation is voluntary and at the player's own financial risk.
• 789gam is not responsible for losses arising from internet connectivity issues, device failures, or third-party payment provider delays outside our control.
• In cases where a technical error results in an incorrect payout being credited to a player's account, 789gam reserves the right to correct the error and recover the overpaid amount, even if the funds have been partially withdrawn.
• 789gam's maximum liability to any player in connection with any specific incident is limited to the amount deposited by that player in connection with the relevant transaction.

12 Changes to Terms & Account Termination

789gam reserves the right to update, modify, or replace these Terms and Conditions at any time. Where changes are material, players will be notified via their registered email address or via a notice displayed upon login. Continued use of the platform after the effective date of any change constitutes your acceptance of the revised Terms.

Players may close their 789gam account at any time by contacting support via live chat. Any remaining balance at the time of account closure — subject to completion of any outstanding wagering requirements — will be returned to your registered payment method. Accounts with pending compliance reviews cannot be closed until the review is complete.

789gam reserves the right to suspend or permanently close any account where these Terms have been violated, where fraudulent activity is suspected, or where continued operation of the account presents a compliance or regulatory risk. In cases of fraudulent activity, account balances may be forfeited in their entirety.

These Terms are governed by the laws applicable to the jurisdiction in which 789gam operates. Any disputes arising from use of the platform should be raised with our support team in the first instance. 789gam will make reasonable efforts to resolve disputes promptly and fairly.

If you have questions about any part of these Terms, please contact our support team via live chat — available 24 hours a day, seven days a week. You can also reach us at the email address listed in the footer of this page.